Share this link

Search the Knowledge Base for relevant articles that may help resolve your issue. Search terms should include key words or phrases such as “invoice mistake” or “error messages”. To ensure you have access to as many articles as possible, please log in on the Tradeshfit platform.
    Home / Tradeshift Documentation / Selling on Tradeshift / Integration & API / Integrating

    What exceptions should we set in our firewall to be able to integrate via SFTP or FTPS?

    3931 1 Created on 2016-10-11 21:04:46; Last updated on 2022-07-01 13:00:46

    In order to be able to integrate via SFTP or FTPS you must make sure that your system can reach Tradeshift. If there are outbound firewall rules that apply to your server that sends documents to Tradeshift, they will need to allow traffic to the following:



    Environment IP addresses Ports
    Production (si.tradeshift.com) 52.51.18.166

    52.51.60.103    		 SFTP: TCP/22

    FTPS: TCP/990 TCP/2500-2699
    Sandbox (si-sandbox.tradeshift.com) 52.19.24.83

    52.30.75.84     		SFTP: TCP/22

    FTPS: TCP/990 TCP/2500-2699


    Note: For availability reasons there are multiple IP addresses allocated for SFTP/FTPS upload. At any given time, only one IP address will be active per environment. However, in a failover situation the other IP address may become active. For that reason it is important that all the IP addresses listed above are included in the firewall rules. Read more on our integration page.


    If you use outbound white listing of IP addresses, you need to white list both addresses or you will experience intermittent failures in your integration.

    1 people found this helpful.

    Related Articles